Frederick Fox

Bilingual Front Desk Receptionist (English/Haitian Creole)Position OverviewThe Bilingual Front Desk Receptionist serves as the first point of contact for visitors, customers, vendors, and employees, providing a welcoming and professional experience while supporting daily office operations. This role is responsible for managing incoming calls, responding to general inquiries, coordinating administrative tasks, and ensuring the reception area and office environment remain organized and efficient.The ideal candidate is fluent in both English and Haitian Creole, has excellent communication and organizational skills, and can manage multiple priorities in a fast-paced office environment. Experience in construction or a related industry is a plus.Key Responsibilities<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Front Desk and Visitor Management: Greet and assist visitors, customers, vendors, and employees, ensuring a professional and welcoming reception experience.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Phone and Communication Support: Answer incoming calls, direct callers to the appropriate departments or personnel, take accurate messages, and respond to general inquiries.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Bilingual Customer Assistance: Communicate effectively in English and Haitian Creole to support customers, employees, vendors, and other stakeholders.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Administrative Support: Perform general office duties, including data entry, scanning, filing, document preparation, and maintaining organized records.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Mail and Delivery Coordination: Receive, sort, and distribute incoming mail, packages, and deliveries to the appropriate individuals or departments.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Office Organization: Maintain a clean and organized reception area, monitor office supply inventory, and coordinate replenishment as needed.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Scheduling and Coordination: Assist with appointment scheduling, meeting arrangements, calendar management, and other office coordination activities.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Employee and Department Support: Provide administrative assistance to office personnel, field employees, and management while following up on outstanding requests.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Confidentiality and Professionalism: Handle sensitive employee, customer, and company information with discretion and maintain professional standards in all interactions.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Additional Responsibilities: Perform other administrative and office support duties as assigned.</li>
</ul>Qualifications and Core Competencies<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Fluency in both English and Haitian Creole is required.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Previous experience in reception, customer service, front desk operations, or administrative support is preferred.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Excellent verbal communication skills and a professional telephone manner.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong interpersonal skills with the ability to interact effectively with individuals at all levels.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Excellent organizational skills, attention to detail, and follow-through.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Ability to multitask, prioritize responsibilities, and remain professional in a fast-paced environment.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong customer service orientation and problem-solving abilities.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Dependable, punctual, and capable of working independently as well as part of a team.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Ability to handle confidential information responsibly and professionally.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Previous experience in the construction, paving, or related industries is a plus.</li>
</ul>Education<ul style="margin:0px;padding-left:40px;"><li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">High school diploma or equivalent preferred.</li></ul>

Bilingual Front Desk Receptionist (English/Haitian Creole)

Position Overview

The Bilingual Front Desk Receptionist serves as the first point
of contact for visitors, customers, vendors, and employees,
providing a welcoming and professional experience while
supporting daily office operations. This role is responsible for
managing incoming calls, responding to general inquiries,
coordinating administrative tasks, and ensuring the reception
area and office environment remain organized and efficient.

The ideal candidate is fluent in both English and Haitian Creole,
has excellent communication and organizational skills, and can
manage multiple priorities in a fast-paced office environment.
Experience in construction or a related industry is a plus.

Key Responsibilities

* Front Desk and Visitor Management: Greet and assist visitors,
customers, vendors, and employees, ensuring a professional and
welcoming reception experience.
* Phone and Communication Support: Answer incoming calls, direct
callers to the appropriate departments or personnel, take
accurate messages, and respond to general inquiries.
* Bilingual Customer Assistance: Communicate effectively in
English and Haitian Creole to support customers, employees,
vendors, and other stakeholders.
* Administrative Support: Perform general office duties,
including data entry, scanning, filing, document preparation, and
maintaining organized records.
* Mail and Delivery Coordination: Receive, sort, and distribute
incoming mail, packages, and deliveries to the appropriate
individuals or departments.
* Office Organization: Maintain a clean and organized reception
area, monitor office supply inventory, and coordinate
replenishment as needed.
* Scheduling and Coordination: Assist with appointment
scheduling, meeting arrangements, calendar management, and other
office coordination activities.
* Employee and Department Support: Provide administrative
assistance to office personnel, field employees, and management
while following up on outstanding requests.
* Confidentiality and Professionalism: Handle sensitive employee,
customer, and company information with discretion and maintain
professional standards in all interactions.
* Additional Responsibilities: Perform other administrative and
office support duties as assigned.
Qualifications and Core Competencies

* Fluency in both English and Haitian Creole is required.
* Previous experience in reception, customer service, front desk
operations, or administrative support is preferred.
* Excellent verbal communication skills and a professional
telephone manner.
* Strong interpersonal skills with the ability to interact
effectively with individuals at all levels.
* Excellent organizational skills, attention to detail, and
follow-through.
* Ability to multitask, prioritize responsibilities, and remain
professional in a fast-paced environment.
* Proficiency in Microsoft Office applications, particularly
Outlook, Word, and Excel.
* Strong customer service orientation and problem-solving
abilities.
* Dependable, punctual, and capable of working independently as
well as part of a team.
* Ability to handle confidential information responsibly and
professionally.
* Previous experience in the construction, paving, or related
industries is a plus.
Education

* High school diploma or equivalent preferred.

Bilingual Front Desk Receptionist

About the role

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