Frederick Fox

Practice Success ManagerPosition OverviewThe Practice Success Manager is responsible for managing and growing customer accounts within an assigned territory while supporting additional territories as business needs require. This role focuses on increasing product utilization, treatment volumes, and consumable purchases through proactive account management, hands-on customer support, training, and strategic consultation.The ideal candidate has a strong background in medical sales, preferably within the aesthetics industry, and the ability to build lasting relationships with physicians and healthcare providers. This individual will be accountable for achieving sales targets, strengthening customer partnerships, and ensuring customers maximize the value and effectiveness of the company's products.Key Responsibilities<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Territory and Sales Management: Manage customer accounts within the assigned territory, achieve established sales quotas and objectives, and support additional territories when needed.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Territory Planning: Develop and execute territory-specific travel and sales plans to ensure consistent customer engagement and proactive account management.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Customer Relationship Development: Build and maintain strong customer relationships through regular in-person visits, fostering trust, customer satisfaction, and long-term partnerships.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
On-Site Customer Support: Conduct customer site visits and assessments to identify opportunities to increase product utilization, treatment volumes, and consumable purchases.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Product Education and Training: Educate physicians and healthcare providers on product instructions, indications, contraindications, safety requirements, and clinical applications.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Strategic Consultation: Provide hands-on support and recommendations to help customers optimize product usage and achieve their practice goals.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Sales Planning and Execution: Apply effective time management and pre-call planning strategies to maximize customer engagement, sales opportunities, and product adoption.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Administrative and Reporting Responsibilities: Prepare business plans, expense reports, sales forecasts, account profiles, and other required documentation. Maintain accurate and up-to-date customer information in the CRM system.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Industry and Competitive Awareness: Maintain current knowledge of industry developments, competing products, emerging technologies, and accepted medical practices relevant to the company's products.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Industry Engagement: Attend and participate in relevant trade shows, industry meetings, and professional events, including travel as required.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Internal Communication: Maintain regular communication with management regarding customer needs, territory performance, business opportunities, and other relevant developments.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Professional and Regulatory Compliance: Represent the organization with integrity, honesty, professionalism, and strong ethical standards while adhering to applicable health and safety regulations and company policies.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Additional Responsibilities: Perform other duties and responsibilities as assigned.</li>
</ul>Qualifications and Core Competencies<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Bachelor's degree in Business, Marketing, Life Sciences, or a related field, or equivalent professional experience.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">3+ years of demonstrated success selling medical products or services to physicians and other healthcare professionals.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Direct customer-facing experience within the medical aesthetics industry is strongly preferred.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Experience selling consumable products within a capital equipment and consumables business model.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong interpersonal, analytical, organizational, and relationship-building skills.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Ability to stay current with medical technologies, product knowledge, and generally accepted medical practices related to relevant products and procedures.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Excellent verbal and written communication and presentation skills.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Ability to explain complex clinical and technical information clearly to audiences with varying levels of medical and technical knowledge.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong territory management, sales planning, time management, and problem-solving abilities.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Demonstrated ability to work independently, manage multiple priorities, and consistently achieve sales objectives.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">High level of integrity, professionalism, accountability, and customer service orientation.</li>
</ul>Additional Requirements<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Ability to travel up to 50% of the time, including occasional weekends as needed.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Willingness to travel within assigned and backup territories and attend industry-related events.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Ability to conduct regular in-person customer visits and provide on-site product education and support.</li>
</ul>

Practice Success Manager

Position Overview

The Practice Success Manager is responsible for managing and
growing customer accounts within an assigned territory while
supporting additional territories as business needs require. This
role focuses on increasing product utilization, treatment
volumes, and consumable purchases through proactive account
management, hands-on customer support, training, and strategic
consultation.

The ideal candidate has a strong background in medical sales,
preferably within the aesthetics industry, and the ability to
build lasting relationships with physicians and healthcare
providers. This individual will be accountable for achieving
sales targets, strengthening customer partnerships, and ensuring
customers maximize the value and effectiveness of the company's
products.

Key Responsibilities

* Territory and Sales Management: Manage customer accounts within
the assigned territory, achieve established sales quotas and
objectives, and support additional territories when needed.
* Territory Planning: Develop and execute territory-specific
travel and sales plans to ensure consistent customer engagement
and proactive account management.
* Customer Relationship Development: Build and maintain strong
customer relationships through regular in-person visits,
fostering trust, customer satisfaction, and long-term
partnerships.
* On-Site Customer Support: Conduct customer site visits and
assessments to identify opportunities to increase product
utilization, treatment volumes, and consumable purchases.
* Product Education and Training: Educate physicians and
healthcare providers on product instructions, indications,
contraindications, safety requirements, and clinical
applications.
* Strategic Consultation: Provide hands-on support and
recommendations to help customers optimize product usage and
achieve their practice goals.
* Sales Planning and Execution: Apply effective time management
and pre-call planning strategies to maximize customer engagement,
sales opportunities, and product adoption.
* Administrative and Reporting Responsibilities: Prepare business
plans, expense reports, sales forecasts, account profiles, and
other required documentation. Maintain accurate and up-to-date
customer information in the CRM system.
* Industry and Competitive Awareness: Maintain current knowledge
of industry developments, competing products, emerging
technologies, and accepted medical practices relevant to the
company's products.
* Industry Engagement: Attend and participate in relevant trade
shows, industry meetings, and professional events, including
travel as required.
* Internal Communication: Maintain regular communication with
management regarding customer needs, territory performance,
business opportunities, and other relevant developments.
* Professional and Regulatory Compliance: Represent the
organization with integrity, honesty, professionalism, and strong
ethical standards while adhering to applicable health and safety
regulations and company policies.
* Additional Responsibilities: Perform other duties and
responsibilities as assigned.
Qualifications and Core Competencies

* Bachelor's degree in Business, Marketing, Life Sciences, or a
related field, or equivalent professional experience.
* 3+ years of demonstrated success selling medical products or
services to physicians and other healthcare professionals.
* Direct customer-facing experience within the medical aesthetics
industry is strongly preferred.
* Experience selling consumable products within a capital
equipment and consumables business model.
* Strong interpersonal, analytical, organizational, and
relationship-building skills.
* Ability to stay current with medical technologies, product
knowledge, and generally accepted medical practices related to
relevant products and procedures.
* Excellent verbal and written communication and presentation
skills.
* Ability to explain complex clinical and technical information
clearly to audiences with varying levels of medical and technical
knowledge.
* Strong territory management, sales planning, time management,
and problem-solving abilities.
* Demonstrated ability to work independently, manage multiple
priorities, and consistently achieve sales objectives.
* High level of integrity, professionalism, accountability, and
customer service orientation.
Additional Requirements

* Ability to travel up to 50% of the time, including occasional
weekends as needed.
* Willingness to travel within assigned and backup territories
and attend industry-related events.
* Ability to conduct regular in-person customer visits and
provide on-site product education and support.

Practice Success Manager

About the role

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