Frederick Fox

Job Description What You'll Do<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Own the Global API and unified platform, keeping the core infrastructure behind all our products reliable and well-documented.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Own the architecture of payments platform - processor integrations, plus the Job Costing and AR Communicator micro-apps built on top of it.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Lead and mentor a team of engineers, balancing technical guidance with day-to-day people management.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Stay hands-on in the codebase. This is not a pure-oversight role - you ship real code.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Own architectural review and design quality, including pull requests and in-flight designs.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Lead incident response and root-cause analysis for payments and API issues. These are revenue-critical services.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Drive the PCI compliance roadmap, plus AWS cost and observability for the platform.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Make agentic AI development tools part of how the team works daily, building reusable skills, sub-agents, and workflows instead of one-off prompting.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Keep cross-team dependencies visible through clear technical documentation: ERDs, swim-lane diagrams, and API flow docs.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Partner with engineering and product leadership across every product line to keep the Global API roadmap aligned with real needs.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Run technical evaluations of vendors and new payment processor integrations, and prepare decision material for leadership: options, effort, recommendations.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Estimate realistically, flag risk early, and deliver end to end with proactive status updates.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Support disaster recovery planning and technical due diligence across teams.</li>
</ul> Required<ul style="margin:0px;padding-left:40px;"><li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">8+ years of professional software development experience, ideally including ownership of a shared API, integration layer, or platform used by multiple products or teams.</li></ul>·        2+ years of experience in Management<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong, proactive communication skills. This role sits between multiple teams and requires someone engaged and clear in conversation.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Experience with agentic AI coding tools, and genuine enthusiasm for pushing them further.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Proven experience managing or leading software engineers while staying hands-on technically, and readiness to step into people management from day one.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Extensive experience with an RDBMS (MySQL, Postgres, Oracle, or similar), including comfort designing and revising ERDs on the spot.</li>
</ul> Preferred Experience<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong full-stack experience: back-end (Node, Python, .NET, PHP, or similar) and front-end SPA framework (Angular, Vue, React, or similar).</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Experience designing and operating cloud services (AWS preferred), including ownership of cost and observability.</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Experience with payments systems or PCI compliance</li>
<li style="line-height:1.2;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">CS/Math/Computer Engineering degree, or equivalent experience.</li>
</ul><h1 style="line-height:1.2;margin:0px;"> </h1>

Job Description

What You'll Do

* Own the Global API and unified platform, keeping the core
infrastructure behind all our products reliable and
well-documented.
* Own the architecture of payments platform - processor
integrations, plus the Job Costing and AR Communicator micro-apps
built on top of it.
* Lead and mentor a team of engineers, balancing technical
guidance with day-to-day people management.
* Stay hands-on in the codebase. This is not a pure-oversight
role - you ship real code.
* Own architectural review and design quality, including pull
requests and in-flight designs.
* Lead incident response and root-cause analysis for payments and
API issues. These are revenue-critical services.
* Drive the PCI compliance roadmap, plus AWS cost and
observability for the platform.
* Make agentic AI development tools part of how the team works
daily, building reusable skills, sub-agents, and workflows
instead of one-off prompting.
* Keep cross-team dependencies visible through clear technical
documentation: ERDs, swim-lane diagrams, and API flow docs.
* Partner with engineering and product leadership across every
product line to keep the Global API roadmap aligned with real
needs.
* Run technical evaluations of vendors and new payment processor
integrations, and prepare decision material for leadership:
options, effort, recommendations.
* Estimate realistically, flag risk early, and deliver end to end
with proactive status updates.
* Support disaster recovery planning and technical due diligence
across teams.

Required

* 8+ years of professional software development experience,
ideally including ownership of a shared API, integration layer,
or platform used by multiple products or teams.
· 2+ years of experience in Management

* Strong, proactive communication skills. This role sits between
multiple teams and requires someone engaged and clear in
conversation.
* Experience with agentic AI coding tools, and genuine enthusiasm
for pushing them further.
* Proven experience managing or leading software engineers while
staying hands-on technically, and readiness to step into people
management from day one.
* Extensive experience with an RDBMS (MySQL, Postgres, Oracle, or
similar), including comfort designing and revising ERDs on the
spot.

Preferred Experience

* Strong full-stack experience: back-end (Node, Python, .NET,
PHP, or similar) and front-end SPA framework (Angular, Vue,
React, or similar).
* Experience designing and operating cloud services (AWS
preferred), including ownership of cost and observability.
* Experience with payments systems or PCI compliance
* CS/Math/Computer Engineering degree, or equivalent experience.

Software Engineering Manager

About the role

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