Frederick Fox

Southern Shade Tree

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﻿Position SummaryThe Landscape Maintenance Account Manager serves as the primary liaison between the company and a portfolio of clients, ensuring high-quality service delivery, customer satisfaction, and the growth of existing accounts. This dynamic role requires a blend of horticultural knowledge, strong communication skills, and effective project management to coordinate field crews and meet client expectations.Essential Duties and Responsibilities<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Client Relationship Management: Act as the primary point of contact for clients, conduct regular property walks and meetings, and proactively suggest property improvements and solutions.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Operations Coordination: Oversee maintenance operations across multiple properties, coordinate with field supervisors and crews on daily activities, and ensure all work meets quality standards and contract specifications.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Sales &amp; Business Development: Identify and sell enhancement opportunities (e.g., landscape renovations, irrigation upgrades) to existing clients and manage the contract renewal process.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Budgeting &amp; Financial Performance: Monitor and analyze the financial performance of accounts and enhancement projects, ensuring work is completed within budget and on time.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Team Leadership: Provide guidance and support to field staff, ensure safety procedures are followed, and foster a culture of teamwork and accountability.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Problem-Solving: Address and resolve client concerns and site issues promptly and effectively, demonstrating a proactive, solutions-oriented mindset.</li>
</ul>Qualifications<ul style="margin:0px;padding-left:40px;">
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Experience: A minimum of 2-3 years of experience in landscape maintenance account management or a related field, with experience managing crews preferred.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">
Knowledge: Thorough knowledge of standard landscape industry practices, including plant, shrub, and tree identification, as well as proper usage of chemicals and fertilizers.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Skills:</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Excellent verbal and written communication, negotiation, and interpersonal skills.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Strong organizational, time-management, and problem-solving abilities.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Proficiency in Microsoft Office applications and landscape management or CRM software (e.g., Aspire, LMN).</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Requirements:</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">A valid driver's license and a clean driving record are required.</li>
<li style="line-height:1.5;font-family:Arial;font-size:14px;color:rgb(0, 0, 0);margin:0px;">Adaptability and the ability to work in a constantly changing environment.</li>
</ul>

﻿Position Summary

The Landscape Maintenance Account Manager serves as the primary
liaison between the company and a portfolio of clients, ensuring
high-quality service delivery, customer satisfaction, and the
growth of existing accounts. This dynamic role requires a blend
of horticultural knowledge, strong communication skills, and
effective project management to coordinate field crews and meet
client expectations.

Essential Duties and Responsibilities

* Client Relationship Management: Act as the primary point of
contact for clients, conduct regular property walks and meetings,
and proactively suggest property improvements and solutions.
* Operations Coordination: Oversee maintenance operations across
multiple properties, coordinate with field supervisors and crews
on daily activities, and ensure all work meets quality standards
and contract specifications.
* Sales & Business Development: Identify and sell enhancement
opportunities (e.g., landscape renovations, irrigation upgrades)
to existing clients and manage the contract renewal process.
* Budgeting & Financial Performance: Monitor and analyze the
financial performance of accounts and enhancement projects,
ensuring work is completed within budget and on time.
* Team Leadership: Provide guidance and support to field staff,
ensure safety procedures are followed, and foster a culture of
teamwork and accountability.
* Problem-Solving: Address and resolve client concerns and site
issues promptly and effectively, demonstrating a proactive,
solutions-oriented mindset.
Qualifications

* Experience: A minimum of 2-3 years of experience in landscape
maintenance account management or a related field, with
experience managing crews preferred.
* Knowledge: Thorough knowledge of standard landscape industry
practices, including plant, shrub, and tree identification, as
well as proper usage of chemicals and fertilizers.
* Skills:
* Excellent verbal and written communication, negotiation, and
interpersonal skills.
* Strong organizational, time-management, and problem-solving
abilities.
* Proficiency in Microsoft Office applications and landscape
management or CRM software (e.g., Aspire, LMN).
* Requirements:
* A valid driver's license and a clean driving record are
required.
* Adaptability and the ability to work in a constantly changing
environment.

Maintenance Account Manager (Greenville) - FALL OFF

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