Job Summary
The Director of Operations sets strategic direction, manages finances, and optimizes process flow for yard/warehouse, transportation, shipping & receiving, and manufacturing functions. This leader oversees managers and supervisors across yard, fleet, and steel-plant operations, collaborating with the broader management team to ensure exceptional customer service and operational excellence.
Key Responsibilities
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Strategic Optimization – Develop and execute plans that streamline material flow, guaranteeing on-time receipts, deliveries, and building completions.
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Production & Quality – Oversee production lines and quality-control processes to exceed service standards.
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Continuous Improvement – Analyze trends, resolve problems, and drive ongoing process enhancements.
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Leadership & Coaching – Mentor managers and supervisors; foster seamless collaboration across Operations and other departments.
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Financial Management – Forecast inventory, build budgets, and control expenses for yard and steel-plant activities.
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Warehouse Efficiency – Optimize product handling, storage layouts, and equipment utilization.
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Policy & Compliance – Establish and enforce SOPs for efficiency, safety, and regulatory compliance (including DOT).
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Cost Control – Minimize overtime and R&M costs; maintain up-to-date CapEx strategies for facilities and equipment.
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Safety Culture – Champion safety initiatives and embed safety as a daily priority.
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Vendor & Supply-Chain Relations – Cultivate strong vendor partnerships to resolve supply-chain issues promptly.
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Industry Awareness – Stay current on best practices and emerging trends through continued education and networking.
Education & Experience
● Required: Significant experience in the building-trade industry (construction, manufacturing, or related).
● Preferred: Knowledge of manufacturing processes, building materials, and construction workflows.
● Minimum 5 years of management experience.
● Solid financial acumen (budgeting, cost management).
● Strong math, reasoning, and problem-solving skills.
● Excellent verbal and written communication abilities.
● Proven success in motivating and managing a diverse workforce.
Skills & Competencies
● Accurate, deadline-driven execution.
● Hands-on leadership; lead by example.
● Effective multitasking and clear communication.
● Detail orientation under time constraints.
● Professional interaction with customers, vendors, subcontractors, and internal teams.
● Strong follow-through and accountability.
● Proficiency with computer systems, office equipment, and records management.
● Ability to build and maintain positive relationships with all stakeholders
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Physical Requirements
● Must be able to lift 80 lbs or more as needed.